Use IVR to make it simple for your clients to interface with deals & support on telephone with voice and dial inputs.
Try not to keep clients holding up in lengthy call lines. All things being equal, furnish your clients with the adaptability to straightforwardly interface at their favored time.
Without installing any additional plugin, clients can undoubtedly utilize the callback button on various devices.
Keep a tab on each client conversation with automatic call recording. Utilize these recordings to give powerful training to your representatives/agents.
Get an outline of the client's process by incorporating your administration with CRM. Use this data to pursue a speedy and informed business decision.
Implant callback APIs in your representative or agent website, portal or app. Also, without manual dialing get immediately associated with the ideal client.
Change your outbound caller ID by choosing from the rundown of accessible choices. Flawlessly switch between numerous caller IDs when required.